Takeout and delivery were the salvation of the casual dining market during the bleakest days of the COVID-19 pandemic. Consumers had no other choice if they wanted the convenience of a restaurant meal, and operators were eager to snag whatever revenues they could while dining rooms were dark. Now, with dine-in service resuming, what will happen to the off-premise business that rose to meet the needs of both parties? In a webinar focused on the issue preoccupying casual operators today, three battlefield observers will explore how to-go business changed during the crisis and what the lasting effects may be for takeout, delivery and catering. Spoiler alert: It won’t be a recap of what the industry saw in 2019.
When: Tuesday, June 30, 2020 · 11:00:00 AM · Pacific Time (US & Canada)